Acxiom Senior Solution Architect in Homebased - Conway, Arkansas
The Senior Solution Architect is responsible for estimating, crafting, implementing and managing change to custom client solutions. You will work with external Acxiom clients to gather and translate customer requirements into solutions, through architecture and design artifacts, and provide technical leadership to the project or account team, ensuring both the client’s and Acxiom’s overall business strategy and technical vision are incorporated into the solution. You will provide client support that requires a focus on consulting for proposed changes, process improvements, issue resolution, research of client data inquiries, and working closely with internal and external associates.
What you'll do:
Work closely with client to collect requirements, perform scoping & estimation for new client implementations and handle change requests
Identify client’s business needs and engage in most efficient solution method for changes/solutions
Provide direction with technical and business partner requirements and overall project plan as it relates to the solution. Provide input into risk mitigation assessment and ensure data solution design fulfills functional and technical requirements and can consistently meet progress against service level agreements (SLAs).
Transform customer requirements information into logical process flows, considering cost, portability, compatibility, and usability as well as Acxiom corporate initiatives
Build detailed design specifications from high level design and business requirements to include: Data Ingestion, Hygiene and Recognition, data models and mapping, data aggregations, data mart integration with 3rd-party tools, reports, outputs, and custom process design
Set expectations with account teams and clients on expected service levels and support
Perform impact analysis to evaluate impact of changes to existing system
Accountable for the accuracy, process, integrity, quality, and stewardship of client solution architecture
Educate internal Acxiom associates and external clients on the solution, tech stack, capabilities, constraints, support levels, and services
Provide technical leadership to the account team ensuring we have strong account management procedures to meet client expectations and ensure the quality of the services we deliver
Partner with the customer to understand, maintain, and improve solution roadmap and have a deep understanding of the business value we provide our customers
Responsible for having end to end knowledge of the solution
Owns and leads the improvement process
Critical issue point for research and issue resolution
Do you have?
4-year college degree in related field of study or equivalent work experience
7+ years’ experience in technical roles, including experience designing solutions as an architect, developer or similar role
Ability to collaborate with mid to high-level client partners and communicate effectively. Ability to adjust communication and presentation styles based on different audiences
Ability to take detailed, highly technical concepts and present in a high-level non-technical fashion. Capable of effectively communicating the business benefits of the solution
Ability to exhibit and demonstrate leadership within a given implementation or major change project and provide technical leadership to the team
Proven experience in working with large data sets (development and design)
Solid grasp of relational databases, with experience in data modeling, data warehousing, and data mart ETL
Designing and developing with Oracle SQL and scripting languages, such as Unix shell, Perl, and Python
Solution design experience
Strong programming experience with at least one of the following: Bash, Perl, Python, Java
Good understanding of Software Development Life Cycle (SDLC)
Good knowledge of JIRA, Confluence and GIT
Strong written, communication, and presentation skills
What will set you apart:
3+ years’ experience with database marketing, direct marketing, or interactive marketing environments
1+ years’ experience with cloud solutions (AWS, Redshift, Snowflake, etc.)
1+ years’ experience with big data technologies (Spark, Hadoop, MapReduce, Hive, Kafka)
Expertise in data lakes, warehouses, modeling, ETL, and big data platforms
Extensive experience with database development tools (Oracle, Toad), ETL and integration technologies
Domain expertise in developing large scale systems
Understanding of system architecture, network topology, and deployment concepts
Experience working in controlled development, testing and production environments
Familiarity with development toolkits & source repositories (GitHub), SQL interpreters (TOAD), etc.
Excellent problem-solving and quantitative skills
Aptitude for debugging problems in complex, unfamiliar code
Core Acxiom product knowledge (i.e. Data Hygiene and Recognition)
Primary Location City/State:
Homebased - Conway, Arkansas
Additional Locations (if applicable):
Homebased - Austin, Homebased - Downers Grove Butterfield
Acxiom is an affirmative action and equal opportunity employer (AA/EOE/W/M/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, disability, sexual orientation, gender identity, genetics or other protected status.
Who is Acxiom?
We are leaders in helping brands achieve the number one mantra for every business – know your customer. For fifty years, we’ve helped marketers deal with a fast-changing future of growing channels, data and technology. By understanding the customer, marketers can communicate with relevance everywhere and drive better customer experiences that build a better brand and, in turn, better business.
We’re one of the marketing industry’s most experienced, respected and forward-thinking leaders. For nearly fifty years, we’ve helped the world’s best marketers understand their customers so that they can reach people with relevance rather than randomness. Our products and solutions form the data foundation that make it possible for marketers to drive better customer experiences and meaningful interactions at scale across every channel.
Our job opportunities will give you the opportunity to showcase your talents, grow your skills, and expose you to cutting-edge technologies, whether you’re an engineer, developer, products guru, systems and security expert, sales and consulting executive, or an intern looking to gain real experience with a company that will make you stand out.
At Acxiom, our values begin with our associates, who are the single most important driver of our success. We’re looking to hire people who share our core values: collaboration, excellence, innovation, a focus on outcomes, and being empowered to make and own decisions that benefit our clients and our company. Our values represent our brand promise – to our clients and to our associates – and define our company culture.
If you are interested in applying for employment with Acxiom and need special assistance or an accommodation to apply for a posted position, contact our recruiting department at 1-877-314-2049.
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