Acxiom Client Sales Executive - REMOTE in United States
The Senior Account Executive acts as the coordination point for all client services within Acxiom (account management, sales, lines of business, delivery and technology services). A Senior Account Executive is focused on account retention, revenue growth and profitability as indicated by the Account Plan. They manage the satisfaction of client accounts and engage in extensive client communication to troubleshoot account complications while ensuring service level agreements are maintained. They have a reputation for success and set an example which all account executives should emulate.
DUTIES AND RESPONSIBILITIES
Develops and maintains the Acxiom Account Plan in conjunction with the supporting Account Executive. Facilitates the documentation and execution of the long term account strategy that is updated routinely resulting in growth, profitability, superior client satisfaction, improving Acxiom product penetration within assigned account(s) as well as selling into client's lines of businesses
Primarily responsible for maintaining/retaining current revenue levels and contracts within defined book of accounts
Meet and exceed revenue run rate and incremental growth targets, profitability targets and other sales related goals. Manages accounts receivables collections. Proactively monitors accounts and determines avenues for account growth and profitability acceleration including new business, up-sell and cross-sell opportunities. Assists in creating accurate forecasts for assigned account(s)
Engages in extensive client communication, strategic planning and troubleshoots account complications to promote client satisfaction. Develops and improves executive level relationships within assigned account(s). Promotes the Acxiom-Client relationship by providing consultation and expertise by aligning client business needs to products, solutions and services offered. Leads client quarterly business reviews
Serves as a Subject Matter Expert in assigned client account in order to positively affect business objectives. Creates value and differentiates our services and products from competitor campaigns
Participates in contract negotiations for new and existing business within named accounts. Engaging sales, lines of business and delivery regarding new sales, account growth and contract renewals as appropriate. Ensures account contract compliance
Provides on-going client relationship status changes to affected associates such as technical and delivery groups
Leads volume management process resulting in accurate volume forecasting and leading to increased accuracy in revenue forecasting for the month, quarter and year
Owns Salesforce.com forecasting (SFDC) and ensures accuracy of sales entries
May mentor less experienced associates.
1) Bachelor’s Degree and 10 years of account management experience
1) Master’s Degree in relevant field.
2) 15 years of account management experience in a related field.
3) Expert knowledge of Acxiom’s products and services.
4) Expert industry knowledge.
5) Experience in Marketing and Marketing Technologies, including data insights, analytics and digital marketing experience.
6) Proven track record of meeting/exceeding goals involving add-on deals and maintaining install base in large, complex organizations.
7) Ability to establish C-Suite level relationships.
8) Proven success in managing clients with multiple lines of business.
9) Ability to oversee a book of business generating annual revenues in excess of $5M.
Any reference to years of experience should be disregarded in the UK
C. Travel %
Ability to travel 25 to 50%
Primary Location City/State:
Additional Locations (if applicable):
Acxiom is an affirmative action and equal opportunity employer (AA/EOE/W/M/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, disability, sexual orientation, gender identity, genetics or other protected status.
Who is Acxiom?
We are leaders in helping brands achieve the number one mantra for every business – know your customer. For fifty years, we’ve helped marketers deal with a fast-changing future of growing channels, data and technology. By understanding the customer, marketers can communicate with relevance everywhere and drive better customer experiences that build a better brand and, in turn, better business.
We’re one of the marketing industry’s most experienced, respected and forward-thinking leaders. For nearly fifty years, we’ve helped the world’s best marketers understand their customers so that they can reach people with relevance rather than randomness. Our products and solutions form the data foundation that make it possible for marketers to drive better customer experiences and meaningful interactions at scale across every channel.
Our job opportunities will give you the opportunity to showcase your talents, grow your skills, and expose you to cutting-edge technologies, whether you’re an engineer, developer, products guru, systems and security expert, sales and consulting executive, or an intern looking to gain real experience with a company that will make you stand out.
At Acxiom, our values begin with our associates, who are the single most important driver of our success. We’re looking to hire people who share our core values: collaboration, excellence, innovation, a focus on outcomes, and being empowered to make and own decisions that benefit our clients and our company. Our values represent our brand promise – to our clients and to our associates – and define our company culture.
If you are interested in applying for employment with Acxiom and need special assistance or an accommodation to apply for a posted position, contact our recruiting department at 1-877-314-2049.
Attention California Applicants: Please see our California Consumer Privacy Act notice here (http://www.interpublic.com/ccpa-privacy-notice/) .
Attention Colorado Applicants: This position is not located in Colorado but applications for remote work may be considered. For information about this role under CO Equal Pay Law, please contact firstname.lastname@example.org
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